No sign-in to this website is required. You can request account deletion using the email route below, even if you cannot open the game.
Option 1 — Delete in the app
- Open VELES: GOD OF FORTUNE while connected to the internet.
- Open the Menu and choose Delete Account.
- Read and confirm the deletion prompt. The service deletes the online account currently signed in.
This option also works for an online Guest profile. Check you are using the intended account before confirming. Deletion is permanent and online progress cannot be recovered through normal account sign-in afterwards.
Option 2 — Request by email
If you cannot access the app, you can start a request directly from outside it. Email office@ggshark.com with the subject VELES account deletion request.
Start deletion request by email
Send from the email linked to your account if possible, and include your player ID or nickname if you know it. For a Guest account, include the player ID and any details that can help us find the correct profile. Do not send your password or an OTP code. We may need additional reasonable evidence of ownership; we will not delete someone else’s account based only on a nickname.
The button opens your email app; it does not send a request automatically. If it does not open, copy the address into your email service. We review requests and complete verified deletions within the period required by applicable law.
What is deleted
Deletion removes the online player profile, linked email and Google identifier, authentication sessions, cloud saves, committed round records, weekly Fortune Points, Fortune Moments, signed round receipts and associated account-linked security records from the active database. Removed profiles no longer appear in live leaderboards or social views.
It does not delete your Google account, your email account or information independently retained by those providers. You can also revoke the Google connection in your Google Account settings.
Device data, backups and limited retention
The current in-app Delete Account action leaves your device-local game save in place. To remove that data too, use Android Settings → Apps → VELES → Storage → Clear data, or uninstall the app. Labels vary by device. Any Android/device cloud backup is controlled separately in your device settings.
Copies in local rotating database backups normally age out within nine days. Technical access logs are not erased through the account action and are replaced through size-based rotation. Temporary OTP/rate-limit records expire automatically. Support correspondence and information specifically required by law may remain as described in the Privacy Policy retention section. We do not preserve the active account merely by deactivating it.